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A Guide to ADR Links
arranged by
Deborah S. Laufer, Esq.
Executive Director, Federal ADR Network


Table of Contents

signifies a particularly useful web resource

Copyright Deborah S. Laufer, May 2001
May be reproduced, only with attribution, by Federal, State, and all nonprofit organizations.
Please contact author for other requests to reproduce or distribute.
Federal ADR Network: Phone: 301/JUSTICE (587-8423); Fax: 301-587-8584; Deborah.Laufer@erols.com



Recommended ADR Links

Bibliographies & Search Tools


Abstracts of Selected Readings on Transformative Approaches to Conflict
http://www.colorado.edu/conflict/transform/abslist.htm

ADRWorld Library Search
http://www.adrworld.com/database.asp

Annotated Bibliography on the Evolution of Cooperation
Axelrod and D’Ambrosio, University of Michigan
http://www.pscs.umich.edu/research/Publications/Evol_of_Coop_Bibliography.html

Annotated Bibliographical Resources for
Conflict Resolution Education (CRENet) http://www.crenet.org/Research/newbib.htm

Arbitration and Mediation Resources
General Services Administration
http://fedlaw.gsa.gov/legal89.htm

Archie Zariski's Conflict and Dispute Resolution Links
http://www3.telus.net/zariski/adrbook.htm

Bibliography of Organizational Conflict Management
Dana Mediation Institute prepared by John Ford
http://www.mediationworks.com/dmi/rsch/bibcr.htm

Bibliography of Readings on Transformative Approaches to Conflict, Conflict Resolution Consortium, U of Colorado
http://www.colorado.edu/conflict/transform/transbib.htm

Bibliography on Conflict Resolution
Georgetown College, Justice and Peace Studies
http://www.georgetown.edu/departments/pjp/conresbib.html

Conflict Research Consortium: Core Literature Abstracts
http://www.colorado.edu/conflict/abstract.htm

Conflict Resolution Education Research and Evaluation Synopsis and Bibliography 1998
http://www.crenet.org/Research/bibliography.htm

Conflict Resolution Resource Center
http://www.conflict-resolution.net/index.cfm

Conflict Resolution Programs in Schools
Department of Education Database (ERIC)
http://www.ed.gov/databases/ERIC_Digests/ed338791.html

Diverse Traditions Bibliography
National Conference on Peacemaking and Conflict Resolution
http://www.apeacemaker.net/dtbiblio.html

Emory Law Library, Electronic Reference Desk - ADR
http://www.law.emory.edu/FOCAL/adr.html

ExpertLaw.Com
http://www.expertlaw.com/experts/ADR/

FindLaw
http://www.findlaw.com/01topics/11disputeres/index.html

George Mason University,
Libraries of Conflict Analysis and Resolution, http://library.gmu.edu/resources/socsci/conflict.html

The 'Lectric Law Library Lawcopedia's
Alternative Dispute Resolution Topic Area
http://www.lectlaw.com/tadr.htm

Lex Mundi -- The World's Largest
Association of Independent Law Firms, ADR Index Page
http://www.hg.org/adr.html

Nolo (Law for All) Lawsuites & Mediation Reference Page
http://www.nolo.com/category/cm_home.html

Peace Operations Bibliography collated by
Xintong Lin, TIPP
http://www.gmu.edu/departments/t-po/resource-bk/lin/lin.html

Program on Negotiation at Harvard Law School
Clearinghouse, Publications Search
http://www.pon.org/search.cfm

Readings in Dispute Resolution: A Selected
Bibliography by Catherine Morris  http://www.peacemakers.ca/bibliography/bib8design.html

Restorative Justice, a searchable library
http://www.restorativejustice.org/library/Bibliography.html

Social and Environmental Conflict: Bibliographic Resources
http://www.conflictresearch.com/framing/bibliography.htm

Wayne University, Bill Warters’ List of
Essential Readings in Dispute Resolution
http://www.mtds.wayne.edu/readings.htm

Willamette Law Online, Dispute Resolution
http://www.willamette.edu/law/wlo/dis-res/



Due Process Protocol for Mediation and Arbitration of
Statutory Disputes Arising Out of the Employment Relationship.  American Arbitration Association http://www.adr.org/rules/employment/protocol.html

Code of Professional Responsibility for Arbitrators of Labor-Management Disputes of the National Academy of Arbitrators, American Arbitration Association, and Federal Mediation and Conciliation Service
http://www.adr.org/rules/ethics/labor_code.html

Commercial Arbitration and Mediation Center for the Americas (CAMCA) Mediation and Arbitration Rules
http://www.adr.org/rules/international/camca_rules.html

Commercial Arbitration and Other Alternative Dispute Resolution Methods.  Rules of Procedure of the Inter-American Arbitration Commission
http://www.sice.oas.org/dispute/comarb/iacac/rop_e.asp

eCommerce Dispute Management Protocol
Principles for Managing Business-to-Business Relationships
American Arbitration Association
http://www.adr.org/rules/guides/ecomm_protocol.html

Ethics and Standards in ADR
CPR-Georgetown Commission on Ethics and Standards of Practice in ADR
http://www.cpradr.org/cpr-george.html

Georgia Commission on Dispute Resolution
Ethical Standards for Neutrals http://www2.state.ga.us/courts/adr/appendxc.htm

Hawaii State Standards for Private and Public Mediators
http://www.state.hi.us/jud/adrstds.htm

International Court of Arbitration, Rules of Arbitration
http://www.iccwbo.org/court/english/arbitration/rules.asp

Key Bridge Foundation,
Standards of Conduct for ADA Mediation
http://www.keybridge.org/ada_main/kbf_center_for_mediation_ada_mediator_standards.htm

 

Labor Arbitration Rules
American Arbitration Association
http://www.adr.org/rules/labor/laborarbrules.html

Massachusetts Supreme Judicial Court Standing Committee on Dispute Resolution, Uniform Rules on Dispute Resolution
http://www.nespidr.org/rules.htm

Online Mediators Protocols for Online Mediation
Mediation and Information Resource C
http://www.onlinemediators.com/onlineprotocols2.htm

Model Ombudsman Act for State Governments
http://www.usombudsman.org/References/modelombudact.htm

Model Sexual Harassment Claim Resolution Process
American Arbitration Association
http://www.adr.org/rules/employment/sexual_harassment_claim_resolution.html

Model Standards of Conduct for Mediators
ABA, AAA and SPIDR www.adr.org

NASD Code of Arbitration Procedure
http://www.nasdadr.com/arb_code/arb_code.asp

National Rules for the Resolution of Employment Disputes
American Arbitration Association
http://www.adr.org/rules/employment/employment_rules2.html

Oregon Mediation Association Standards of Practice
http://www.to-agree.com/omastds.htm

Principles for ADR Provider Organizations
CPR-Georgetown Commission on Ethics and Standards of Practice in ADR http://www.cpradr.org/providerprinciples.htm

Uniform Mediation Act
http://www.pon.harvard.edu/guests/uma/

University and College Ombuds Association
Standards of Practice
http://www.colorado.edu/Ombuds/UCOA/SOP.html



Army Corps of Engineers - Institute for Water Resources
Alternative Dispute Resolution
http://www.wrsc.usace.army.mil/iwr/AlternativeDisputeResolution/ADR.htm

ACE -- Interest-Based Negotiation
http://www.wrsc.usace.army.mil/iwr/AlternativeDisputeResolution/ADRibn.htm

ACE -- ADR Continuum - Description of Methods
http://www.wrsc.usace.army.mil/iwr/AlternativeDisputeResolution/ADRom.htm

Army Corps of Engineers - Partnering
http://www.hq.usace.army.mil/cemp/c/partner.htm
http://www.hq.usace.army.mil/cepa/pubs/partner.htm
http://www.hq.usace.army.mil/cemp/c/partgui8.wpd

Army Materiel Command, Alternative Dispute Resolution
http://www.amc.army.mil/amc/command_counsel/adr/alternativedispute.html

Army Materiel Command, ADR Guide: http://www.amc.army.mil/amc/command_counsel/resources/documents/ADRProgr.pdf

Army Materiel Command, Partnering for Success
http://www.amc.army.mil/amc/command_counsel/partnering.html

Council of Federal EEO and Civil Rights Executives
http://www.fedcivilrights.org

Defense Logistics Agency, ADR Home Page
http://www.dscc.dla.mil/offices/doccr/adr/adr.html

  DLA ADR Specialist's Training Manual
http://www.dscc.dla.mil/downloads/doccr/adr/adrtrain.doc

Department of Agriculture
Conflict Prevention and Resolution Center
http://www.usda.gov/cprc/

Department of Agriculture
Animal and Plant Health Inspection Agency

      Conflict Prevention and Resolution Homepage
      http://www.aphis.usda.gov/opd/cpr.html

      Formal Complaints Mediation Service
      http://www.aphis.usda.gov/oa/crec/formalmediationprocess.htm

      How Can We Communicate Better at Work
      http://www.aphis.usda.gov/opd/commun.html

Department of Agriculture, Farm Service Agency
Agricultural Mediation Program
www.fsa.usda.gov/pas/publications/facts/html/mediate01.htm

Department of Agriculture: Research, Education, and Economics, Cooperative Resolution Program
http://www.ars.usda.gov/afm2/coopres/

Department of the Air Force, ADR Home Page
http://www.adr.af.mil./

Department of the Air Force, ADR Guidance for Air Force Acquisitions, http://www.adr.af.mil/acquisition/index.html

Department of the Army, Operations Support Command, Office of Counsel, Partnering in Defense Contracts
http://www.osc.army.mil/others/gca/partnering/

Department of Education
Informal Dispute Resolution Center
http://www.ed-oha.org/idr.html

Department of Energy, Office of Dispute Resolution http://www.gc.doe.gov/adr/

Department of Energy, Albuquerque Operations Office
Mediation Program, Mediation Booklet
http://www.doeal.gov/oeo/internet/fy00booklet.htm

Department of Health and Human Services, Departmental Appeals Board, ADR Division http://www.os.dhhs.gov/progorg/dab/

Department of the Interior, Bureau of Land Management
Alternative Dispute Resolution Page
http://www.blm.gov/nradr/

Department of the Interior, Bureau of Reclamation
Conflict Management Guidebook
http://www.usbr.gov/hr/conflict/

Department of Justice, ADR Homepage
http://www.usdoj.gov/disputeresolution.htm

Department of Justice,
Americans with Disabilities Act Mediation Program, http://www.usdoj.gov/crt/ada/mediate.htm

Department of Justice, Office of Dispute Resolution
http://www.usdoj.gov/odr/

  Department of Justice, Report to the President on Alternative Dispute Resolution (January 2001) http://www.financenet.gov/financenet/fed/iadrwg/presi-report.htm

Department of Justice, Voluntary Civil Dispute
Resolution Policy, Issued March 1999
http://www.usdoj.gov/crt/adr/broch.html

Department of Labor, Alternative Dispute Resolution
http://www.dol.gov/dol/asp/public/programs/adr/main.htm

Department of Labor,
Early Resolution of EEO Complaints Program (EREC) http://www.dol.gov/dol/oasam/public/regs/compliance/erec_pol.htm

Department of Labor, Settlement Judge Program
http://www.oalj.dol.gov/settlement_judge.htm

Department of the Navy, Mediator Certification
http://ogc.navy.mil./adr/Mediacert.html

Department of the Navy, Principles of Conflict Resolution
http://ogc.navy.mil./principles.html

Department of Transportation, ADR Homepage
www.dot.gov/adr

Department of Veterans Affairs, Dispute Resolution Programs http://www.va.gov/adr/descript.htm

      Contracting ADR Program
      http://www.va.gov/adr/Cntrindx.htm

      Early Mediation Program
      http://www.va.gov/adr/EMPIndex.htm

      General Counsel’s Office
      http://www.va.gov/adr/GCindex.htm

      Veterans Health Administration
      http://www.va.gov/adr/VHAIndex.htm

Environmental Protection Agency,
ALJ - ADR Neutrals for Superfund Cases
http://www.epa.gov/aljhomep/about.htm

Environmental Protection Agency, Stakeholder Involvement
http://www.epa.gov/stakeholders/index.htm

Environmental Protection Agency, Region 1, ADR Page
http://www.epa.gov/region01/steward/adr/index.html

Equal Employment Opportunity Commission, Mediation
http://www.eeoc.gov/mediate/index.html

Federal Acquisition Regulations (FAR) General Structure
http://hydra.gsa.gov/far/current/html/toc.html

Federal ADR Program Managers' Resource Manual
http://www.financenet.gov/financenet/fed/iadrwg/manual/

Federal Aviation Administration
Office of Dispute Resolution for Acquisition
http://www.faa.gov/agc/

Federal Dispute Resolution Conference
(Participating Agencies: DoD, EEOC, FMCS,
GAO, HHS, MSPB, NASA, NAVY, OPM, OSC, USDA, USPS, VA) http://www.fdr-conference.org/

Federal Energy Regulatory Commission, ADR Page
http://www.ferc.fed.us/ogc/adr/adr.htm

Federal Executive Board, Atlanta
Alternative Dispute Resolution Shared Neutrals
http://r4.gsa.gov/febatlhralternativedisputes.htm

Federal Executive Board, Seattle
Alternative Dispute Resolution Committee
http://www.northwest.gsa.gov/sfeb/sfebadr.htm

Federal Judicial Center
ADR and Settlement Programs in the Federal District Courts: A Sourcebook for Judges and Lawyers (1996)
http://www.fjc.gov/ALTDISRES/adrsource/adrblurb.html

Federal Labor Relations Authority
Collaboration and ADR Program
http://www.flra.gov/24.html

Federal Labor Relations Authority, Office of General Counsel
Alternative Dispute Resolution
http://www.flra.gov/gc/adr/adr_faq.html

Federal Mediation and Conciliation Service
http://www.fmcs.gov

Federal Service Impasses Panel (FLRA)
A Guide to Dispute Resolution Procedures Used by the Federal Service Impasses Panel
http://www.flra.gov/fsip/fsip_drp.html

Federal Trade Commission
Resolving Consumer Disputes
http://www.ftc.gov/bcp/conline/pubs/general/dispute.htm

Federal Trade Commission
ADR for Online Consumer Transactions (comments)
http://www.ftc.gov/bcp/altdisresolution/comments/index.htm

Finding and Hiring Quality Neutrals: What Every
Government Official Needs to Know (1996) Pou/Honeyman
http://www.convenor.com/madison/fh.htm

General Services Administration,
Arbitration and Mediation Resources
http://fedlaw.gsa.gov/legal89.htm

General Services Administration Board of Contract Appeals
Rules for Alternative Dispute Resolution
http://www.gsbca.gsa.gov/ADRules.htm

For the GSBCA, see also: Private Website maintained by   GSBCA Judge Allan H. Goodman
http://users.erols.com/arbmed/gsbca.htm

Government Information Locator Service (GILS)
For Federal Register and Presidential Documents on ADR,
http://www.access.gpo.gov/su_docs/gils/gils.html

Government Printing Office Access
Legislative, Judicial, Regulatory & Executive Searches
http://www.access.gpo.gov/su_docs/

Graduate School USDA
Conflict Management Certificate Program
http://www.grad.usda.gov/

Institute for Environmental Conflict Resolution
http://www.ecr.gov/

Interagency ADR Working Groups
http://www.financenet.gov/iadrwg.htm

      Confidentiality in Federal ADR Programs
      http://www.financenet.gov/financenet/fed/iadrwg/confid.pdf

      Core Principles for Non-Binding Workplace ADR Programs
      http://www.financenet.gov/financenet/fed/iadrwg/coreprin.htm

      Developing Guidance for Binding Arbitration
      http://www.financenet.gov/financenet/fed/iadrwg/arbitra.htm

      Electronic Guide to Federal Procurement ADR
      http://www.adr.af.mil/iadrwg/

      Evaluation of Federal ADR Programs
      http://www.financenet.gov/financenet/fed/iadrwg/evalu.pdf

      Federal ADR Program Managers' Resource Manual
      http://www.financenet.gov/financenet/fed/iadrwg/manual/

      Report to the President on ADR (January 2001)
        http://www.financenet.gov/financenet/fed/iadrwg/presi-report.htm

Interagency ADR Working Group, Contract and Procurement Section, Electronic Guide to Federal Procurement ADR, http://www.adr.af.mil/iadrwg/

Interagency Shared Neutrals Program (Washington, DC Metro area) (administered by HHS-DAB)
http://www.os.dhhs.gov/progorg/dab/

Internal Revenue Service, Dept. of the Treasury
Appeals and Alternative Dispute Resolution
http://www.irs.gov/prod/ind_info/appeals/appeals-201.html
http://www.irs.ustreas.gov/ind_info/appeals/appeals-201.html

Internal Revenue Service, Dept. of the Treasury
Fast Track Mediation
http://www.irs.gov/prod/ind_info/appeals/pub-proc.html
http://www.irs.ustreas.gov/ind_info/appeals/appeals-202.html

International Trade Administration, Department of Commerce
Primer on International Alternative Dispute Resolution
http://www.ita.doc.gov/legal/adr.html

National Institutes of Health, Center for Alternative Dispute Resolution, http://www.nih.gov/od/ors/od/cadr.htm

National Institutes of Health, Center for Cooperative Resolution, http://www4.od.nih.gov/ccr/

National Institutes of Health, Peer Resolution Panels
http://www4.od.nih.gov/ccr/menu.html

National Oceanic and Atmospheric Administration (NOAA)
Department of Commerce, Alternative Dispute Resolution
http://www.adr.noaa.gov/

Office of Personnel Management, ADR Resource Guide
http://www.opm.gov/er/adrguide/adrhome.html-ssi

Office of Personnel Management
Federal Executive Institute & Mgmt Development Centers
http://www.leadership.opm.gov/fs33.html

Office of Special Counsel Mediation Program
http://www.osc.gov/adr.htm



ADR and Settlement Programs in the Federal District Courts: A Sourcebook for Judges and Lawyers
Federal Judicial Center (1996)
http://www.fjc.gov/ALTDISRES/adrsource/adrblurb.html

ADR Suitability Screen
CPR Institute for Dispute Resolution
http://www.cpradr.org/suitscrn2.htm

ADRWorld.Com
http://www.adrworld.com/index.asp

Alternative Dispute Resolution: Employers’ Experiences with ADR in the Workplace, General Accounting Office Report GAO/GGD-97-157
http://www.gao.gov/archive/1997/gg97157.pdf

Alternative Dispute Resolution Practitioners Guide
Center for Democracy and Governance
United States Agency for International Development
http://www.usaid.gov/democracy/techpubs/adr/

Are You a Good Negotiator? by Bobbi Paul
http://www2.tltc.ttu.edu/Zanglein/ADR/goodnego.htm

Best Practices of Private Sector Employers
Equal Employment Opportunity Commission
http://www.eeoc.gov/task/practice.html

Campus Mediation Training Resources (roleplays and videos) http://www.mtds.wayne.edu/audiovis.html

Cardozo Online Journal of Conflict Resolution (COJCR):
http://www.cardozo.yu.edu/cojcr/index.html

Communication Skills Test by Queendom.com
http://www.queendom.com/tests/relationships/communication_skills.html

Conflict Management in Higher Education Report
http://www.culma.wayne.edu/CMHER/Newsletter.html

Conflict Resolution Programs in Schools
Department of Education Database (ERIC)
http://www.ed.gov/databases/ERIC_Digests/ed338791.html

Consumer Guide to Selecting a Mediator
http://www.ajc.state.ak.us/Reports/mediatorframe.htm

CPR Institute for Dispute Resolution
OnLine Form Book
http://www.cpradr.org/formbook/index.html

Department of Agriculture: Problems in Processing Discrimination Complaints, General Accounting Office
Testimony GAO/T-RCED-00-286
http://www.gao.gov/archive/2000/rc00286t.pdf

Disputing Culture: Lawyers and ADR
by Archie Zariski (June 2000)
Murdoch University Electronic Journal of Law
http://www.murdoch.edu.au/elaw/issues/v7n2/zariski72.html

Drafting Dispute Resolution Clauses – A Practical Guide American Arbitration Association
http://www.adr.org/rules/guides/clausebook.html

Elgin, Suzette Haden
Peacetalk 101 (full text of book)
http://www.forlovingkindness.org/
http://www.adrr.com/aa/

Evaluation of the Equal Employment Opportunity Commission Mediation Program
http://www.eeoc.gov/mediate/report/index.html

Federal Judicial Center – Publications on ADR
http://www.fjc.gov/pubs.html

Finding and Hiring Quality Neutrals: What Every
Government Official Needs to Know (1996)
Charles Pou & Chris Honeyman.
http://www.convenor.com/madison/fh.htm

Framing and Reframing in Land Use Change Conflicts
Sandra Kaufman & Janet Smith
Cleveland State University, College of Urban Affairs
http://urban.csuohio.edu/~sanda/papers/frames98.htm

Grievance Mediation Procedures
American Arbitration Association
http://www.adr.org/rules/commercial/grievance_mediation_procedures.html

Guide to Dispute Resolution Practitioners and
Researchers by Chris Honeyman
http://www.crinfo.org/guide/

Guide for Employment Arbitrators
American Arbitration Association
http://www.adr.org/rules/guides/employment_guide.html

Instructional Communications Centre
McGill University
Interactive On-line Negotiation Demos
http://ww2.mcgill.ca/icc/demoset.htm

International Online Training Program on Intractable Conflict
http://www.colorado.edu/conflict/peace/

International Trade Administration, Department of Commerce
Primer on International Alternative Dispute Resolution
http://www.ita.doc.gov/legal/adr.html

Inventory of Conflict and Environment, Case Studies
American University
http://www.american.edu/projects/mandala/TED/ice/iceall.htm

Introduction to Alternative Dispute Resolution (course)
Center for Distance Learning
James Madison University
http://www.jmu.edu/mediation/scom231.html

Keirsey Temperament Sorter II
http://www.advisorteam.com/user/ktsintro.asp

Melamed, James C., JD, Civil and Workplace Mediation 
http://www.to-agree.com/table.htm

Online Journal of Peace and Conflict Resolution
Tabula Rasa Institute
http://www.trinstitute.org/ojpcr/

Practicum in Conflict Resolution (course)
Department of Communication Studies
University of Texas at Austin
http://www.utexas.edu/courses/maxwell/teach/371/index.htm

Program on Negotiation at Harvard Law School
Clearinghouse, Publications Search
http://www.pon.org/search.cfm

Program to Resolve Employment Disputes
Center for Public Resources Institute for Dispute Resolution
http://www.cpradr.org/empdispu_toc.htm

Recent Developments in Dispute Resolution
(electronic distribution) Willamette Law Online
http://www.willamette.edu/law/wlo/dis-res/

Resolving Employment Disputes – A Practical Guide
American Arbitration Association
http://www.adr.org/rules/guides/resolving_employment_disputes.html

Rising Trends in EEO Complaint Caseloads in the Federal Sector, General Accounting Office Report GAO/GGD-98-157BR
http://www.gao.gov/archive/1998/gg98157b.pdf

Teaching Conflict Management Courses in Academia
Bill Warters, Wayne State University
Mediating Theory and Democratic Systems Program
http://www.mtds.wayne.edu/Teach_Tools.html

Transformative Approaches to Conflict
http://www.colorado.edu/conflict/transform/index.html

What Motivates You Questionnaire by Pertinent Information
http://pertinent.com/pertinfo/business/exercises/motivate.html



ADR Center (Italy)
http://www.adrcenter.com/

Arbitration Court to the Economic Chamber of the Czech Republic 
http://www.arbcourt.cz/

Arbitration Foundation of South Africa
http://www.arbitration.co.za/index.html

ADR Institute of Canada, Inc.
http://www.adrcanada.ca/

Australian Law Reform Commission
Alternative or assisted dispute resolution
http://www.austlii.edu.au/au/other/alrc/publications/bp/2/alternative.html

Australian National Alternative Dispute Resolution Advisory Council (NADRAC) http://law.gov.au/aghome/advisory/nadrac/nadrac.htm

Belgian Centre for Arbitration and Mediation
http://www.cepina.be/

Cairo Regional Centre for International Commercial Arbitration (CRCICA) (Egypt) http://www.crcica.org.eg/crcica98.htm

Canadian Forum on Dispute Resolution
Department of Justice, Canada
”Charting the Course”
http://canada.justice.gc.ca/en/ps/drs/cc/forum1.html

Centre for Peace and Development (Cambodia)
Combodia Development Resource Institute
http://www.cdri.org.kh/cccr.htm

Centre for the Study of Conflict (Northern Ireland)
http://cain.ulst.ac.uk/csc/

Centro de Arbitraje de Mexico
http://www.camex.com.mx/english/eindex.html

Hong Kong International Arbitration Court
http://www.hkiac.org/

Initiative on Conflict Resolution and Ethnicity (INCORE) (Northern Ireland) http://www.incore.ulst.ac.uk/

Institute of Arbitrators and Mediators (Australia)
http://www.iama.org.au/

International ADR
http://www.internationaladr.com/

International Centre for Settlement of Investment Disputes
http://www.worldbank.org/icsid/index.html

International Court of Arbitration
International Dispute Resolution Services
http://www.iccwbo.org/court/english/intro_court/introduction.asp

Law Engaged in ADR (LEADR) (Australia)
http://www.leadr.com.au/

London Court of International Arbitration
http://www.lcia-arbitration.com/town/square/xvc24/

Permanent Court of Arbitration
http://www.pca-cpa.org/

Responding to Conflict: Skills and Strategies for Peace (UK)
http://www.respond.org/



ADRonline monthly
Center for Information Technology and Dispute Resolution
http://aaron.sbs.umass.edu/adronline2001/05/adronline.htm

African Journal on Conflict Resolution
http://www.accord.org.za/publications/j2/foreword.htm

Atrium Society Bookstore
http://www.atriumsoc.org/Bookstore/bookstor.html

Cardozo Online Journal of Conflict Resolution (COJCR):
http://www.cardozo.yu.edu/cojcr/index.html

Center for Peacemaking and Conflict Studies (PACS) Bookshop, http://www.fresno.edu/pacs/bookshop.shtml

Conflict Management E-Newsletter
John Ford and Associates
http://www.mediate.com/johnford

Conflict Management in Higher Education Report
http://www.culma.wayne.edu/CMHER/Newsletter.html

Conflict Resolution Journal
School of International and Public Affairs
Columbia University, http://www.crjournal.org/

Conflict Resolution Newsletter by Mediate.Com
http://www.mediate.com

CRInfo Newsletter
http://www.crinfo.org/v2_news_disc_signup.cfm

Dewey Publications
http://www.deweypub.com/

Dispute Resolution Journal
American Arbitration Association
http://www.adr.org/publications/drj/drj.html

Grynbaum's Mediation Update: An ADR Newsletter for the Construction Industry (published by MRI, LLC)
To receive by e-mail contact Joseph Grynbaum MENDEL7@att.net

Harvard Negotiation Law Review
Harvard Program on Negotiation
http://www.pon.harvard.edu/publ/hnlr/index.html

International Negotiation: A Journal of Theory and Practice
http://www.business.carleton.ca/interneg/reference/journals/in/

Jossey Bass
http://www.josseybass.com/

Journal of Mediation, Conciliation and Conflict Resolution
Martin Institute, University of Idaho
http://peace.martin.uidaho.edu/conflict_journal/conflict.html

Mediation On-Line
A Newsletter from ADR Resources
subscribe at http://adrr.com/

The Mediator
Institute for Environmental Negotiation, University of Virginia
http://www.virginia.edu/~envneg/mediator.html

Negotiation Journal, Harvard Program on Negotiation
http://www.pon.harvard.edu/publ/negojnl/index.html

Ohio State Journal on Dispute Resolution
http://www.law.ohio-state.edu/JDR/JDRHOME.htm

Online Journal of Peace and Conflict Resolution
Tabula Rasa Institute
http://www.trinstitute.org/ojpcr/

Recent Developments in Dispute Resolution
(electronic distribution) Willamette Law Online
http://www.willamette.edu/law/wlo/dis-res/

Resolution Bookshop
http://www.resolutionbookshop.com/homepage.stm

Syracuse University Press
Syracuse Studies in Peace and Conflict Resolution
http://sumweb.syr.edu/su_press/seriestitlelisting/peacebooks.htm



Alliance for Education in Dispute Resolution
Administered by Cornell Institute on Conflict Resolution
at the School for Industrial and Labor Relations
http://www.ilr.cornell.edu/alliance/default.htm

American Arbitration Association
http://www.adr.org/

American Bar Association Section of Dispute Resolution
http://www.abanet.org/dispute/home.html

American College of Civil Trial Mediators
http://www.acctm.org/

Association for Conflict Resolution (ARC) (formerly SPIDR)
http://www.spidr.org/

Association of Family and Conciliation Courts
http://www.afccnet.org/

Better Business Bureau, Dispute Resolution Program
http://www.adr.bbb.org/
http://www.bbb.org/complaints/aboutResolution.asp

Commercial Dispute Resolution Center
http://www.netside.net/cdrca/

CPR Institute for Dispute Resolution
http://www.cpradr.org/

International Academy of Mediators
http://www.iamed.org

National Association for Community Mediation 
http://www.nafcm.org

National Association of Securities Dealers
NASD Dispute Resolution
http://www.nasdadr.com/

The Ombudsman Association (TOA)
http://www.ombuds-toa.org

US Ombudsman Office (USOA)
http://www.usombudsman.org/




Academy of Management
Conflict Management Division
http://www.aom.pace.edu/cmd/

Access Resources (Judith Cohen)
http://www.mediate.com/accessresources/

Action Evaluation Research Institute
http://www.ariassociates.haverford.edu/

ADA Consultants
http://www.istal.com/SMOKE/

ADR Resources (Stephen R. Marsh)
http://adrr.com/
Health Care Dispute Resolution Course Materials
http://adrr.com/smu/health/

American West Institute for Conflict Resolution
(Barbara Ashley Phillips)
http://www.mediate.com/baphillips/index.htm

Atrium Society
http://www.atriumsoc.org/

Campus Mediation Resources
http://www.mtds.wayne.edu/campus.htm

Carter Center
http://www.cartercenter.org/

CDR Associates
http://www.mediate.org/

Center for Dispute Settlement
http://www.cdsusa.org/

Center for Medical Ethics and Mediation
http://www.wh.com/cmem/

Civil Rights Mediation, Oral History Project
http://www.colorado.edu/conflict/civil_rights/

Conflict Research Consortium
http://www.colorado.edu/conflict/

Conflict Resolution Center International
http://www.conflictres.org/

Conflict Resolution Education Network (CRENet)
http://www.crenet.org/

Conflict Resolution Information Resource (CRInfo)
http://www.crinfo.org/

ConflictResolver.Com
http://www.conflictresolver.com/

Consensus Building Institute
http://www.cbuilding.org/

Cornell University Legal Information Institute
http://www.law.cornell.edu/topics/collective_bargaining.html

Dispute Resolution Resources, John M. Livingood http://dwp.bigplanet.com/johnl123/disputeresolutionresources

Hieros Gamos
      Guide to Alternative Dispute Resolution
      http://www.hg.org/adr.html
      Introduction to Alternative Dispute Resolution
      http://hg.org/adrintro2.html

Honeyman, Chris; The Guide to Dispute Resolution Practitioners and Researchers
http://www.crinfo.org/guide/

Institute for Organizational and Personal Transformation
http://www.i-opt.com/home.htm

International Association for Public Participation
http://www.pin.org/

International Ombudsman Institute
http://www.law.ualberta.ca/centres/ioi/index.htm

JAMS/Endispute
http://www.jamsadr.com/home.asp

Justice Center of Atlanta
http://www.justicecenter.org/

Key Bridge Foundation for Education and Research
http://www.keybridge.org/

The Mediation Center, The Internet Mediator (Jim Melamed)
http://www.to-agree.com/

Mediation Information and Resource Center
http://www.mediate.com/

Mediation Works Incorporated
http://www.mwi.org/

Mosten Mediation Centers
http://www.mostenmediation.com/

National Center for Alternative Dispute Resolution
http://www.natlctr4adr.org/

National Conference on Peacemaking and Conflict Resolution
http://www.apeacemaker.net/

Online Ombuds Office (UMass)
http://aaron.sbs.umass.edu/center/ombuds/default.htm

Partnerships Against Violence Network
http://www.pavnet.org/

PeaceNet (formerly ConflictNet)
http://www.igc.org/igc/gateway/pnindex.html

Policy Consensus Initiative
www.policyconsensus.org

Resolution Works
http://www.resolutionworks.org/

RESOLVE: Center for Environmental and Public Policy Dispute Resolution
http://www.resolv.org/

 State of Neutrality: A Domain Dedicated to ADR in Labor and Employment (edited by Gregory James Van Pelt) http://www.neutrality.com/

TLI Systems, Inc.
http://www.tlisystems.com/

University and College Ombuds Association
http://www.colorado.edu/Ombuds/UCOA

Virtual Magistrate -- Online Dispute Resolution
http://www.vmag.org



The Academy of Family Mediators Referral Service
http://www.igc.org/afm/afmref.html

ADRWorld - Roster of Neutrals and ADR Providers
http://www.adrworld.com/adrexchange.asp

Alabama State Court Mediator Roster
http://www.alabar.org/Adr/roster.html

American Arbitration Association
Qualification Criteria for Admittance to the AAA National Roster of Arbitrators and Mediators
http://www.adr.org/roster/qualifications.html

American Arbitration Association
Roster of Neutrals - Mediators and Arbitrators
http://www.adr.org/

CPR Panels of Distinguished Neutrals
http://www.cpradr.org/

Federal Executive Board, Atlanta
Alternative Dispute Resolution Shared Neutrals
http://r4.gsa.gov/febatlhralternativedisputes.htm

Federal Mediation and Conciliation Service
Arbitration Office (Roster of Arbitrators for Labor-Management Disputes)
http://www.fmcs.gov/agency/abtitrat/index.htm

Global Arbitration Mediation Associates, Inc.
http://www.gama.com/

Honeyman, Chris; The Guide to Dispute Resolution Practitioners and Researchers
http://www.crinfo.org/guide/

Institute for Environmental Conflict Resolution
Roster of Environmental Neutrals
http://www.ecr.gov/roster.htm

Interagency Shared Neutrals Program (Washington, DC Metro area) http://www.os.dhhs.gov/progorg/dab/

Mediation Information and Resource Center, Mediator Referral Service, http://www.mediate.com/mediator/

Minnesota Statewide ADR – Rule 114 Neutrals Roster
http://www.courts.state.mn.us/adr/index.html

Mosten Mediation Centers – Roster
http://www.mostenmediation.com/mmc/index.cfm



Alabama Supreme Court, Commission on Dispute Resolution
http://www.alabar.org/Adr/adrstup.html

Alabama Center for Dispute Resolution
http://www.alabamaadr.org/adrinfo.html

Alaska, Courts and Judiciary
Alternative Dispute Resolution
http://www.uaa.alaska.edu/just/links/courts.html#dispute

Alaska, Office of the Ombudsman
http://www.state.ak.us/local/akpages/LEGISLATURE/ombud/home.htm

Arkansas Alternative Dispute Resolution Commission
http://www.state.ar.us/directory/detail2.cgi?ID=1172

California Report on ADR in Civil Cases
http://www.courtinfo.ca.gov/reference/3_courtsadmin.htm#ADR

California Dispute Resolution Council
http://www.cdrc.net/

Chicago Area Chapter of SPIDR
http://www.spidrchicago.org/

Colorado Office of Dispute Resolution
http://www.gofourth.org/disp-rez.htm

District of Columbia, Multi-Door Dispute Resolution Division
Superior Court of the District of Columbia
http://www.dcbar.org/dcsc/resolution.html

Florida Conflict Resolution Consortium
http://consensus.fsu.edu/

Florida Dispute Resolution Center
www.flcourts.org/osca/divisions/adr/index.html

Georgia Commission on Dispute Resolution
http://www2.state.ga.us/Courts/adr/adrhome.htm

Georgia Commission on Dispute Resolution
Requirements for Qualification and Training of Neutrals
http://www2.state.ga.us/courts/adr/appendxb.htm

Hawaii Center for Dispute Resolution
www.hawaii.gov/jud

(Illinois) Center for Analysis of Alternative Dispute
Resolution Systems (CAADRS)
http://www.caadrs.org/

(Idaho) US Courts, District of Idaho
http://pubweb.id.uscourts.gov/adr.htm

Iowa Peace Institute
http://www.iapeace.org/index.htm

Kansas Judicial Branch Dispute Resolution
www.kscourts.org/adr

Maryland Alternative Dispute Resolution Commission
www.courts.state.md.us/adr.html

Massachusetts Association of Mediation Programs and Practitioners http://www.mampp.org/index.html

Massachusetts Office of Dispute Resolution 
http://www.state.ma.us/modr

Michigan State Bar, Alternative Dispute Resolution Section
http://www.michbar.org/sections/adrs/

Michigan Supreme Court Commission on Dispute Resolution http://www.supremecourt.state.mi.us/cdrp.htm

Minnesota State Bar, ADR Section
http://www2.mnbar.org/sec/conflict.htm

New England Chapter of the Society of Professionals in Dispute Resolution http://www.nespidr.org/

New Jersey Office of Complementary Dispute Resolution
http://www.judiciary.state.nj.us/services/cdr.htm

New York State ADR Office
http://www.courts.state.ny.us/adr

New York State Dispute Resolution Association, Inc.
http://www.nysdra.org

North Carolina Business Mediation Service
http://www.zerolitigation.com/

North Carolina Dispute Resolution Commission 
http://www.aoc.state.nc.us/www/drc/index.html

Northern Virginia Mediation Service
http://www.gmu.edu/departments/nvms/

Ohio Supreme Court Dispute Resolution Office
http://www.sconet.state.oh.us/dispute_resolution/

Ohio Commission on Dispute Resolution
and Conflict Management
http://www.state.oh.us/cdr/

Oregon Dispute Resolution Commission 
http://www.odrc.state.or.us

South Carolina Council for Conflict Resolution
http://www.scmediate.org/

Tennessee ADR Commission
www.tsc.state.tn.us/geninfo/ADR/adrdir.htm

Tennessee: Mediation Services of Putnam County
http://www.fortunecity.com/meltingpot/chile/1189/

State Bar of Texas
Alternative Dispute Resolution Section
www.texasadr.org

Utah State Bar, ADR Section
http://www.utahbar.org/sites/adr/

Vermont Human Rights Commission
http://www.hrc.state.vt.us/mediation.htm

Virginia Department of Dispute Resolution Services
www.courts.state.va.us/drs/main.htm

Virginia Department of Employment Dispute Resolution
http://www.edr.state.va.us

Wisconsin Supreme Court - Court-Annexed ADR
www.courts.state.wi.us/WCS/sc.html

Wisconsin Director of State Courts Office
Medical Malpractice Mediation
www.courts.state.wi.us/WCS/dsc.html



American University
International Peace and Conflict Resolution
School of International Service
(MA in International Peace and Conflict Resolution)
http://www.american.edu/academic.depts/sis/peace/

Antioch University
McGregor’s Conflict Resolution Program
(MA in conflict resolution)
http://www.mcgregor.edu/imacr.html

Appalachian Law School (Virginia)
http://www.asl.edu/

California State University, Dominguez Hills
MS in Behavioral Science
Negotiation and Conflict Management
http://www.csudh.edu/dominguezonline/beh.htm

Columbia University, Teachers College
International Center for Cooperation and Conflict Resolution
(Graduate studies and certificate program)
http://www.tc.columbia.edu/icccr/

Cornell University
Graduate Minor in Peace Studies and Peace Science
http://www.einaudi.cornell.edu/PeaceProgram/minor.html

Eastern Mennonite University
Conflict Transformation Program
http://www.emu.edu/ctp/

Fresno Pacific University
Center for Peacemaking and Conflict Studies
http://www.fresno.edu/pacs/

George Mason University
Institute for Conflict Analysis and Resolution
http://web.gmu.edu/departments/ICAR/

Georgetown College, School of Foreign Service
Program on Justice and Peace
http://www.georgetown.edu/departments/pjp/

Hamline University School of Law
Certificate and various ADR programs
http://www.hamline.edu/law/adr/index.html

Harvard Mediation Program
http://www.law.harvard.edu/Academic_Affairs/Clinical_Program/hmp/index.html

Harvard Program on Negotiation
http://www.pon.harvard.edu/

Indiana State University, Conflict Resolution Programs
http://homeroom.indstate.edu/crp/

Kent State University (Political Science Department)
Center for Applied Conflict Management
http://dept.kent.edu/cacm/

Nova Southeastern University
Graduate School of Humanities and Social Studies
Department of Conflict Analysis and Resolution
http://www.nova.edu/shss/DCAR/

Nova Southeastern University
School of Social and Systemic Studies (Dispute Resolution)
http://www.nova.edu/ssss/DR/

Ohio State University College of Law
Dispute Resolution Program
http://www.osu.edu/units/law/ADRbrochure.pdf
http://www.osu.edu/units/law/centers.htm

Pepperdine University
Strauss Institute for Dispute Resolution, 
http://law.pepperdine.edu/straus/

Stanford Law School, Gould Center
Negotiation & Mediation Teaching Program
http://www.law.stanford.edu/programs/gould/program.shtml

Syracuse University (Maxwell School)
Program on the Analysis and Resolution of Conflicts (PARC)
http://www.maxwell.syr.edu/parc/parcmain.htm

University of California - Irvine
School of Social Sciences
Global Peace and Conflict Studies
http://www.socsci.uci.edu/ss:DP::PROGGPACS,
PROG,HOMEP,GPACS

University of Denver
Masters of Arts Degree in Conflict Resolution
http://www.du.edu/con-res/

University of Missouri-Columbia, School of Law
LLM in Dispute Resolution
http://mail.law.missouri.edu/~llmdr/

University of Notre Dame
Joan B. Kroc Institute for International Peace Studies
http://www.nd.edu/~krocinst/

University of North Carolina
Institute of Government
Public Dispute Resolution Program
http://ncinfo.iog.unc.edu/programs/dispute/index.html

Willamette University
College of Law
Center for Dispute Resolution
http://www.willamette.edu/wucl/cdr.html

Woodbury College (Vermont)
Mediation/Conflict Management Program
http://www.woodbury-college.edu/public/Academics/mcm.html



A.A. White Dispute Resolution Institute
University of Houston, Bauer College of Business
http://www.uhexeced.com/pdp/aaw_series.html

Center for Alternative Dispute Resolution
Bowie State University
http://www.bowiestate.edu/academics/profess/adr.htm

Center for Dispute Resolution, Willamette University
http://www.willamette.edu/wucl/cdr.html

Center for Law, Policy & Social Science
Ohio State University College of Law
Dispute Resolution (Nancy Rogers)
http://www.osu.edu/units/law/CLPSS/DisputeResolution.htm

Center for Information Technology and Dispute Resolution
University of Massachusetts
http://aaron.sbs.umass.edu/center/Default.htm

Center for International Development and Conflict Management, University of Maryland
http://www.bsos.umd.edu/cidcm/

Center for Peace and Conflict Studies
Program on Mediating Theory and Democratic Systems Wayne State University
http://www.pcs.wayne.edu/

Center for Public Policy Dispute Resolution
University of Texas School of Law
http://www.utexas.edu/law/acadprogs/cppdr/index.html

Center for Research in Conflict and Negotiation
Pennsylvania State University
http://www.smeal.psu.edu/crcn/

Center for the Study of Dispute Resolution
University of Missouri School of Law
http://www.law.missouri.edu/csdr/

City University of New York (CUNY)
John Jay College of Criminal Justice
Dispute Resolution Consortium
http://web.jjay.cuny.edu/~dispute/

Colorado Internet Center for Environmental Problem Solving
http://www.colorado.edu/conflict/environment/

Conflict Research Consortium
University of Colorado
http://www.colorado.edu/conflict/index.html

Cornell/PERC - Institute on Conflict Resolution
http://www.ilr.cornell.edu/depts/ICR/

Dispute Resolution Institute
Hamline University School of Law
http://www.hamline.edu/law/adr/index.html

Consortium on Negotiation and Conflict Resolution
Georgia State University
http://law.gsu.edu/CNCR/

Dispute Resolution Research Center
Northwestern University
Kellogg Graduate School of Management
http://www.kellogg.nwu.edu/drrc/

Gould Center for Conflict Resolution
Stanford University Law School
http://www.law.stanford.edu/programs/gould/#conflict

Harvard Program on Negotiation
http://www.pon.harvard.edu/

Indiana Conflict Resolution Institute
Indiana University School of Public and Environmental Affairs
http://www.spea.indiana.edu/icri/

Institute for Conflict Analysis and Resolution
at George Mason University
http://www.gmu.edu/departments/ICAR/

Institute for Environmental Negotiation
University of Virginia
http://www.virginia.edu/~envneg/IEN.html

Institute for Justice and Peace Building
Eastern Mennonite University
http://www.emu.edu/ctp/ifp.htm

Institute for Study of Alternative Dispute Resolution (ISADR)
Humboldt State University
http://www.humboldt.edu/~isadr/

Institute of Conflict Resolution (Cornell/PERC)
Cornell University School of Industrial and Labor Relations
http://www.ilr.cornell.edu/depts/ICR/

Institute on Global Conflict and Cooperation
University of California (La Jolla)
http://www-igcc.ucsd.edu/

Martin Institute Center for Peace Studies and Conflict Resolution, University of Idaho http://
http://www.martin.uidaho.edu/

Mediation Skills Project, University of Georgia
http://www.cviog.uga.edu/Info/medskill/MSP.htm

Natural Resources Leadership Institute
North Carolina State University
http://www.ces.ncsu.edu/depts/agecon/PIE/nrli/

Stanford Center on Conflict and Negotiation
http://www.stanford.edu/group/sccn/


 

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